Maike Klip about the Understanding Civil Servant
In this episode, Maike Klip, UX researcher and digital strategist at DUO, tells us all about The Understanding Civil Servant. What started as research is now causing a government-wide movement.
Every civil servant understands and we can change the system together. Especially if we approach more things openly and transparently.
More information about the compassionate civil servant: https://debegripvolleambtenaar.nl/
Also read Maike's blog: https://klipklaar.nl/
If you want to read more about the Corona detector app, see how this project was made in all openness: https://github.com/minvws/nl-covid19-notification-app-design