Podcast

Dit is De Innovatie Ambtenaar, de podcast van Novum. We nemen je mee in onze projecten en thema’s. Op vrijdagmiddag gaan we er, in onze eigen studio op de bovenste verdieping van een overigens leeg gebouw, eens goed voor zitten… Luister en huiver… en volg ons via je favoriete kanaal!!

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How can we reduce the non-use of schemes? Experiment with Secure Multi Party Computation

Can Secure Multi Party Computation be a solution to reduce the non-use of SVB schemes? This is the main question of this experiment. What this technology entails, or whether this is a solution to reduce non-use, you will hear in this episode. Alex Sangers from TNO talks about the role of TNO in this experiment. We also discuss the lessons learned and how we did this experiment. Of course we also tell you what the sequel is, because there is a sequel!

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Themes 2021

Aan welke thema’s werken we in 2021 en waarom werken we eigenlijk met thema’s? We vertellen je het in deze aflevering van onze podcast de Innovatie Ambtenaar.

De thema’s in 2021 zijn:

  • Voorkomen van armoede
  • Verbeteren van continuïteit en wendbaarheid van de SVB
  • Life Event: Pensioneren
  • Dienstverlening in ketenperspectief
  • Eigen regie (Self Souvereign Identity)
  • Toekomstige ontwikkelingen bestaanszekerheid
  • Conversational User Interfaces

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User Central Design thinking in the government: training, design sprint & conference

This time we have 2 special guests with us, Robert Vos and Victor Zuydweg who tell us everything about the Design thinking event at the government. We are talking about the training, design sprint and the conference of User Central.

More information about the Design Sprint: https://designsprint.gebruikercentraal.nl/

More information about the conference: https://www.gebruikercentraal.nl/conferentie-design-thinking-bij-de-overheid/terugblik-conferentie-design-thinking-bij-de-overheid-2020/

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Commons and social security does that go together?

Commons and social security does that go together? You hear it in this episode about Commons where Lysbet takes you into the experiment she did together with Sophie FlowersJens Kimmel and Thomas De Groot from Commons Network and of course also Matthijs. We are talking about the learning points of the experiment and going into depth. As host Jeroen said at the beginning, it is a long broadcast and can be complicated but well worth it! What should the government do to support Commons and what should it not do. You can hear it all in this episode.

The central question is do Commons, government and social security go together?

You hear it in this episode!

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Commons, what is it and why did we experiment with it?

In this episode an introduction to the subject of Commons. We have done an experiment with this. This is part 1 on Commons where we tell you what it is and why we experimented with it.

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System thinking

In addition to Design Thinking, we also often heard the term System Thinking. To discover what this is, we have done an experiment with it and this episode of the Innovation Officer is about this experiment and what System Thinking is. Janne Marie van Vlastuin from 10ded.com tells you all about it. In addition, we also tell you what we have done with System Thinking ourselves and how you could apply this yourself.

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More information about System thinking:

The Entrepreneur in Residence, an important role in our innovation team

Within our team we work with different roles. The Entrepreneur in Residence is one of them. In this episode of the Innovation Civil Servant explains Richard Klomp you everything about what he does in this role at Novum. Why is it important to have an external entrepreneur in your innovation team? And what can other organizations learn from this? What else does Richard do besides Novum? You hear it in this episode!

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Design Thinking - Step 5 and Step 6: Prototype and Test

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode everything about steps 5 and 6 of Design Thinking Prototype and Test.

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Design Thinking - Step 4: Ideate

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode everything about step 4 of Design Thinking Ideate.

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Design Thinking - Step 3: Define

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode everything about step 3 of Design Thinking Define.

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Design Thinking - Step 2: Empathise

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode everything about step 2 of Design Thinking Empathise.

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Design Thinking - Step 1: Understand

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode everything about step 1 of Design Thinking: Understand. It is important to discover what the real problem or challenge is. We use the challenge canvas for this ourselves, we explain why and how you do this. We also explain why it is important to form a team in this phase and make agreements about how you will work together.

We also answer the question:

Why do we do it that way?
Otherwise you will not know when you are successful

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Design Thinking - General introduction

This is a special series on Design Thinking. An important innovative method that we use. We use this method to get from a problem or challenge to a design of a solution. We involve the user and work human centered and inclusive.

In this episode we give you a general introduction to Design Thinking.

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What is the impact of Corona - part 2

What is the impact of Corona on the services of the SVB? You will hear it in part 2 in which Mascha Van De Kuit and Tim van Dijk take you into the results of the research. Do you want to know what the Sociale Verzekeringsbank has learned and how your organization can learn from it? Then listen to this episode of De Innovatie Ambtenaar:

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Maike Klip about the Understanding Civil Servant

In this episode, Maike Klip, UX researcher and digital strategist at DUO, tells us all about The Understanding Civil Servant. What started as research is now causing a government-wide movement.

Every civil servant understands and we can change the system together. Especially if we approach more things openly and transparently.

More information about the compassionate civil servant: https://debegripvolleambtenaar.nl/

Also read Maike's blog: https://klipklaar.nl/

If you want to read more about the Corona detector app, see how this project was made in all openness: https://github.com/minvws/nl-covid19-notification-app-design

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What is the impact of Corona on the services of the SVB?

What have we learned from the Corona crisis and how do we hold onto the lessons learned?
How has the Corona crisis changed the services of the SVB and how did our colleagues experience working from home?
We discuss these topics with Diana Starmans, member of the SVB Executive Board.

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My Remigration app - How does a successful innovation process work from A to Z?

The My Remigration App is a successful innovation process from A to Z. We take you through the story of how this process started from the shop floor based on the needs of customers. Through various innovation methods, an app was eventually made that is live in the App store and the Google Play store. But there is more, so listen to this podcast.

Great project to do together with colleagues from the Social Insurance Bank.

In this broadcast you will hear Renee Verhoek, Esther Beugelsdijk and Jeroen Vonk unfortunately no Matthijs Goense this time because he is working at the Ministry of Health, Welfare and Sport for the Corona tracking app.

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Do we have an impact with our innovations? And how do we measure that?

Measure impact, hWe are talking about this in our podcast the Innovation Civil Servant.
Our colleague Lysbet, who works as an Impact Officer at Novum, takes us on a journey to measure our impact.

We hear this on the basis of the case in which we provide insight into the effect of a claim on ANW customers.
How can we measure the impact of our innovations? We did this together with the Impact Institute.

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PSD2 - Does new legislation also offer new possibilities for the government?

Does new legislation also offer new possibilities for the government? What can PSD2 do for government services? In this episode we tell you about our experiences with PSD2 and where we think the opportunities lie. We hear Lisanne talk about our experiment and Tim takes us where the opportunities lie.

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How do you make a good start with your innovation project? The challenge canvas!

In this episode we tell you what is important for a good start of your innovation project. Matthijs and Jeroen take you into the Challenge Canvas.

There are also a number of questions that we have received from our listeners that we take into account.

Want to know more about the Challenge Canvas after listening to this podcast?
Read our blog and download the Challenge Canvas: https://novum.nu/challenge-canvas-nl/

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Applicability of blockchain technology in social security - part 2 (Performance and identity)

Blockchain, what can we really do with it? Blockchain is no longer just a buzzword.
This is the 2nd episode on the results of our experiments with Blockchain.

We zoom in on the use of a digital identity on the blockchain and the performance of blockchain technology.
Is it already suitable for large-scale application in the Netherlands?

We conducted these experiments in collaboration with Ledger Leopard, a leading and award-winning blockchain company with an international reach.

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Toepasbaarheid van blockchain technologie in de sociale zekerheid – Deel 1

Hier is alweer de tweede aflevering van onze podcast, de Innovatie Ambtenaar. Dit keer hebben we het over Blockchain en wat je daar nu echt mee kunt? Blockchain is al lang niet meer alleen een buzzwoord. We hebben 2 afleveringen over onze experimenten met Blockchain, dit is de eerste aflevering.

The experiments are about the applicability of Blockchain technology in social security.
We did this in collaboration with Ledger Leopard, a leading and award-winning blockchain company with an international reach.

In this we tell what Blockchain is and what we have done with it.

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Introductie over Novum

Nice and exciting news! The first episode of our podcast, the Innovation Officer, can be heard from now on! In this first episode we tell you what we do at Novum and how we work. In the following episodes we will take you through our experiments and projects.

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