News and blogs
Making pension tangible
Reason There is a pension. Even if it sometimes seems far away. The Social Insurance Bank pays almost 3.5 million...
Way of Working
Within Novum we have developed a way of working to test and validate, develop, scale and integrate innovative ideas.
Research into Self Sovereign Identity together with Fontys
Background In March 2020, Novum completed a study into the application of Blockchain technology in the context of the SVB....
Prototype test storyboards Voice ID
Summary We did the prototype test for Voice ID with storyboards and it emerged that the participants did not...
Digital authorization with Fontys part 2
One of the themes that Novum pays attention to is Self-Direction. An important topic here is the aging population in combination with...
Research into digital authorization in collaboration with Fontys Hogeschool
Background In our current society, many transactions are done digitally. Between persons. Between individuals and organisations/companies and...
Also build yourself
An important part of our approach consists of trying out solutions and technologies ourselves. We try this ourselves...
Culture
Being entrepreneurial Why is it important ? An innovation team needs entrepreneurs. Entrepreneurs take responsibility, are...
Innovation and portfolio management
Bring focus to your innovation portfolio Why is this important? People who work in an innovation lab in particular have the natural...
Team
The core of any innovation team is the team. How the team works together, which knowledge and motivation are represented, is decisive in the...
The first 0 measurement
Novum has been around for 3 years. In these 3 years, we have managed to develop into a successful innovation lab within the Dutch government, in which we now tell ministries how best to innovate within the government. There is a strong sense of team within our lab. And that while in practice we often work solo or in duos on our experiments.
How do you make a good start with your innovation project? The challenge canvas!
In this episode we tell you what is important for a good start of your innovation project. Matthijs and Jeroen take you on the Challenge Canvas. There are also a number of questions we have from our listeners...
First episode podcast the Innovation Officer now to listen
Our podcast channel, The Innovation Officer, is online! From now on every two weeks. In episode 1 we tell who we are and what Novum does. You can subscribe!
The experiences of 3 years of innovation lab
Novum's birthday, we are 3 years old!
Probably there is regular talk about innovation in the organization where you work. You probably wouldn't describe your organization as innovative. One way to achieve innovation, which has been used regularly in recent years, is to start an innovation lab. Also 3 years ago we set up an innovation lab at the Social Insurance Bank called Novum. How do you make an innovation lab a success?
Why it will increasingly be about impact
What do we mean for others? Are our innovations changing something about society, about people's lives? Do we make our customers happy, and does the world get a little better from our work? In short, what is our impact?
Secure Multi-Party Computation
There are innovative technical solutions to generate the functionality of a shared database without having to reveal the data. One of those solutions is Secure Multi-Party Computation (MPC). This 'toolbox' of cryptographic techniques makes it possible for multiple parties to collectively count on data as if they had a shared database. At the same time, they can never see each other's data with mathematical certainty. With this 'toolbox' organizations connect the most sensitive databases securely. This paves the way for all kinds of new products and services that were previously thought impossible. TNO is conducting research with multiple parties into MPC and its applications. In addition to MPC, other privacy enhancing techniques are also being investigated.
Voice is going to change the internet
Just talk with the computer. Recently it has been possible with, for example, the Dutch version of Google Assistant. It was presented at the end of 2018. For me, that was the time to explore the voice options for the Sociale Verzekeringsbank. How nice would it be if you could just ask the computer when the child benefit is paid, or how you can apply for AOW?
Public innovation: from working together to working together
The main conclusions and recommendations from the master's thesis that Pien Aldenzee wrote in collaboration with NoVUM - Social Innovation: From Working Together To Working Together.
The Challenge Canvas
In the two years that we have existed, and with quite a bit of experience, we have found that coming up with good, innovative solutions to a problem is not the most difficult part of our work at all ... The main challenge is mainly in very precisely and workably defining the problem that requires a solution. A good problem definition is clear and specific, offers solutions for a actually experienced problem, which it is likely to be solved in an innovative way. For this we developed the Challenge Canvas (with download!)
Will you help us with a Moonshot?
We all know the Moonshot “We choose to go to the Moon” by John F. Kennedy who inspired the Americans in 1961 to be the first to put a man on the moon. It was not the first Moonshot and certainly not the last, but perhaps the most famous Moonshot
A Moonshot focuses on ambitious, daring and at the same time realistic social goals. This way of working is popular because it provides a more effective, inspiring and broadly mobilizing approach in the search for solutions to - increasingly urgent - social challenges.
It is a contemporary and increasingly applied way to make progress, with a stronger involvement and co-creating and co-designing role for society.
KVK and SVB together build proof of concept in design sprint
The innovation labs of KVK and SVB have worked in a design sprint of three days on a proof of concept in which services from...
Waldo, the digital life certificate
Waldo is the alternative way for SVB customers to provide digital proof of life. Waldo we built together with the...
The Foreign Portal
We have the Foreign Portal with SVB customers! The test has run twice. Customers who have a...
Nice news ... Sam the chatbot is born!
The test version of the child support chatbot, also known as Sam, has landed. This has been used by a number of people via Facebook...
Speech-to-text
In collaboration with the Datalab and TOP4 (talent development program) of the SVB, Novum has started a Design Sprint on the subject...
Fail fast, fail often
This does not always go well, some of the plants have died, the balls are too big to sit on and currant bulbs...
Use the sprint
The double child benefit for children living at home with intensive care needs is, in addition to being a mouth full, quite difficult to meet...
He who sows will reap
When Novum started, the well-known vegetable gardens were distributed at Albert Heijn. This always proves to be a success formula...
Hack your job
All innovative in no time! Because O&V colleague Jeroen Vonk emailed so enthusiastically about it, I quickly registered for 'Hack your...
The kick-off
Thursday 20 April saw the kick-off of the new innovation lab Novum of the Sociale Verzekeringsbank. During this opening it was...