Data interoperability (DIO)
In the DIO project, Novum carried out a POC together with the Chamber of Commerce in which we investigated technology with which (near) real-time data can be exchanged between the SVB and other government parties, taking into account the data protection requirements and the AVG.
To tackle complex problems for citizens in an integral and personal way, municipalities, implementing organizations and supervisors must be able to perform various tasks in conjunction. For this, it should be possible to share personal information about a citizen where appropriate. In practice, this appears to be very difficult within the government.
The reason for this is that important data cannot be accessed in such a way that it can be used easily, securely and quickly by various government parties. From the perspective of NoVUM, we see that this lack of data interoperability often prevents us from being able to make innovations in which the citizen is central and which increases the possibilities for managing our own.
This problem has also been identified from the Common Ground of the VNG and a start has been made on developing a technological solution, NLX.IO. With NLX, organizations can easily exchange data, comply with the new privacy legislation and give citizens more insight into their own data.
A good time for Novum and the Chamber of Commerce to investigate how NLX works and whether this is also applicable in the context of implementing organizations.
- Because NLX provides insight into a directory (sort of telephone directory) where data from other government parties can be found and how you can use it in a safe and AVG compliant way collaboration becomes a lot easier. In current practice, it is still the case that first a long process with many agreements between two parties is needed to make a data exchange possible. Theoretically, that should now be possible without having to speak to each other at all. It does not matter whether you are a municipality or an implementing organization such as the SVB.
- NLX makes it possible for the citizen to see who has used his or her data and when and why (at the transaction level). If you are going to do this, it is very important that the identity of that citizen is determined with certainty in those digital transactions. But also those of the organization that uses or supplies the data. Improving data interoperability will therefore always have to go hand in hand with it improve the digital identity.
- NLX is potentially very powerful and valuable because it offers a fundamental solution to a range of problems that we now face in the further digitization of government services. There is need a stable version for production to be able to use NLX on a large scale. This is not yet the case, but because it has been made very easy for developers to do experiments with NLX, nothing stands in the way of organizations already starting to explore the possibilities.
Because there is no production version of NLX yet, no further steps are now being taken towards implementation within the SVB or the Chamber of Commerce.
An important side effect of this project is that the SVB is seriously considering implementing the application process of the a1 certificate of coverage, by no longer requesting and storing all information yourself. But to pick it up directly at the Chamber of Commerce. With which we take a first step in the ideas of NLX and data interoperability.