In May 2023, we started the ST.AI experiment, in collaboration with colleagues from the Social Insurance Bank (SVB). The aim of this experiment was to investigate whether we could use...
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Exploring knowledge retention to anticipate the future
In a rapidly changing world, knowledge retention is important for large organisations, such as the SVB. How do we ensure that we obtain, find, use, retain and...
Future Generation Thinking
Introduction In this “function 3” exploration we look for the value of future-oriented thinking for the SVB. By taking responsibility for our current actions and decisions,...
Influence Generative AI on public services
Exploring the trend Generative AI Generative AI is a technological trend that we are investigating for applicability to the services of the SVB and the government. The trend of...
Notify NL
The government's generic and open source notification service, for the government Listen to our podcast about Notify Listen via other platforms Developing an MVP with multiple...
DGL Calculation Aid
Sustainable Separated Living, yes or no? What are the financial consequences of 'Sustainable Separated Living' (DGL)? With many government regulations, a citizen is confronted with...
Applying for child benefit when registering the birth of the first child
Introduction We learned about the digital birth registration experiment from the 2020 innovation budget. We saw an opportunity to investigate whether we could make a difference in the digital birth registration...
Voice ID
Can we identify citizens calling the government with their own voice? That is the question we answered in a joint experiment with Digicampus. These are our...
Systems Thinking Innovation & Social Security
How can we innovate in the public domain? Innovation is not yet firmly anchored in the DNA of the public domain. But in this day and age, it is more necessary than ever to connect with...
PGB Wizard
Filling out a care agreement to arrange PGB is a fairly complicated and time-consuming task for many people. Can't we make this a bit easier for both the...